Recovery Group Intellectual
Privacy Policy
How information is handled in your recovery case and communications.
Last updated: November 12, 2026
1. Who operates the recovery service
Recovery Group Intellectual is an Emedopt Technologies Inc. Company. This notice explains information handling for recovery inquiries, customer accounts, case coordination, evidence, communications, purchases and reports on RG-Intel.com. It describes the recovery workflow rather than the former creator-campaign or visibility-reporting service.
2. Information in your account and case
Account and inquiry records can include your name, email, contact details and messages. Case information can include the recovery type, state and locality, parties and counterparty contacts, property or transaction details, lease and payment dates, amounts sought, reported money returned and your account of events. Evidence can include leases, receipts, photographs, deduction statements, correspondence and other files you choose to provide.
3. Communications, approvals and activity records
The service stores client-team messages, reported counterparty responses, call notes, attached evidence references, source details and received dates. It also records authors, timestamps, review acknowledgements, contact revisions, document versions, customer approvals, delivery reports, case events and report-delivery requests. File metadata can include the original filename, type, size and a content hash used to identify the stored file. A content hash does not establish whether the file contents are true.
4. How this information is used
We use recovery information to assess the requested service, organize evidence, identify missing information, coordinate permitted work, prepare and review correspondence, preserve approvals, record responses, manage purchases, deliver requested reports and support your account. Account and technical records also support service operation, troubleshooting and abuse prevention. Provide only information relevant to your matter, and redact unrelated personal details where possible.
5. Who can access case information
The owning client and authorized staff can access information needed for the recovery service. A message posted to the recovery team is not an anonymous or staff-private note. Counterparty contact details and responses may concern people who do not have an account; supply them only for a legitimate case purpose. Hosting, email transport, payment and other service providers may process the information needed for their role under their applicable arrangements.
6. Sharing evidence and contacting other parties
Saving evidence does not make it public or automatically send it to a landlord. For outgoing case correspondence, review the specific recipient, message and selected attachments presented for authorization. A qualified-provider handoff requires its applicable disclosure consent and acceptance process. Information may also need to be disclosed to meet legal obligations, address security or misuse, or establish and protect rights. An approval or withdrawal cannot recall a message or attachment already received by another party.
7. Payments and order records
Payment services such as PayPal process the payment interaction. The recovery workflow stores information needed to associate the purchase with your account and case, such as order or transaction references, amount, currency and payment status. Do not submit payment credentials, full card details or bank login information as evidence or case messages. A reported recovery payment is a case record and is separate from your service purchase.
8. Email reports and incoming responses
Report requests record the confirmed email, selected files, delivery mode, schedule and authorization. Email providers process transmitted content; attachments can be copied or retained outside the workspace after delivery. Use secure account links where appropriate, protect access to your mailbox and review file selections carefully. Current case messages do not automatically ingest your mailbox or the landlord's replies. Received responses must be recorded in the case unless a separate incoming-email integration is made available with its scope explained.
9. Storage, security and retention
The recovery application stores evidence outside the public web directory and serves downloads through account access checks. Authorized staff access and case activity records support controlled handling. These measures are not a guarantee against every security incident, and email copies or files downloaded to your device have separate risks. Records are retained as needed for active service, account and payment administration, disputes, security and applicable recordkeeping obligations. A closed case is not automatically a deletion request. Contact us to discuss access, correction, deletion or retention of specific records; a request may be limited by an applicable obligation or a need to preserve the record of an approval or transaction.
10. Sessions, language and technical information
The recovery website uses session and language cookies to maintain account state and your selected language. Requests to the website or its service providers can also produce technical records such as IP addresses, request times, browser information and error logs. Blocking necessary cookies may prevent sign-in or case features from working. Third-party websites and payment or email services have their own notices for information handled through their services.
11. Your choices and requests
You can choose which evidence to provide, add corrections and explanatory messages, review correspondence before approval, and use the available controls to pause or cancel report requests. To request access, correction or deletion, identify the account and case through Contact or support@rg-intel.com. We may need to verify your identity and authority before releasing or changing records. Avoid sending unnecessary sensitive evidence in an initial request. Statutory rights depend on the law that applies to the request; this notice does not remove them.
12. Children and policy changes
The recovery account service is intended for adults who can enter the service agreement, not children under 13. Do not create a child's account or upload a child's unnecessary personal information. Contact us if you believe such information was submitted. We will identify material changes to this notice through an appropriate notice. The revision date below is fixed for this version and does not refresh on each page visit.