RG INTELRecovery Group Intellectual

Recovery Group Intellectual

Terms of Service

Review the scope, responsibilities and approvals for your recovery case.

Last updated: November 12, 2026

1. The service and your agreement

Recovery Group Intellectual is an Emedopt Technologies Inc. Company. These terms cover the recovery case workspace and services offered through RG-Intel.com. Your case-specific service plan and written purchase scope identify the work accepted for your matter. Review those terms before buying or authorizing an action. A general website description does not authorize a service that is unavailable for your case.

2. Recovery assistance and service availability

The service organizes facts, evidence, correspondence, approvals, follow-up work, responses and reported outcomes. Rental-deposit recovery is the first managed workflow. Other deposits, refunds and merchant disputes require confirmation of their available scope. Nationwide intake does not mean every action, template or professional service is available in every state. Available work depends on the property, transaction, applicable reviewed permissions and accepted plan.

3. Your account, facts and evidence

Use an account you are authorized to operate and provide accurate information to the best of your knowledge. Identify uncertain dates, disputed statements and missing records rather than guessing. Upload only information you are entitled to share. Preserve your originals, and redact unrelated sensitive details before uploading. Do not upload passwords, full payment-card details or unnecessary government identification numbers. Do not submit fabricated evidence as genuine; mark software-test records clearly as fictional.

4. Counterparty contacts and communications

Provide the correct landlord, responsible legal entity or property-management company and the contact information available to you. Client-provided contact details are not independently verified merely because they are saved. Case messages, reported landlord responses and call notes are visible to the owning client and authorized staff. Saving a case message or attachment does not send it to the counterparty. A saved response is a reported statement, not an independent finding that the statement is true.

5. Approval of outgoing correspondence

Review the exact message, recipient, contact details and selected attachments presented for approval. Only the owning customer may give the required customer approval. Changed correspondence or a changed recipient requires review of the current version. Uploading a file, saving a contact or accepting these general terms does not by itself authorize sending case evidence. Staff review and current service permissions may still be required after customer approval.

6. Service plans, follow-up and professional assistance

Your accepted service plan identifies scope, responsibilities, permitted actions, disclosed costs and completion criteria. Changes to material facts may require a new review and acceptance. A requested professional handoff requires the applicable consent, provider arrangements and acceptance. Creating a handoff record does not itself establish representation or mean the case has been resolved.

7. Payments, additional costs and cancellation requests

The currently listed rental package is a one-time $39 USD purchase for one case, subject to the reviewed and accepted service plan. The price and scope shown before purchase control the purchase. An account, intake, evidence uploads and client-team messages can be established before payment; paid-service features may remain restricted. Additional services, professional work, postage and court or agency charges require separately disclosed scope, price and approval. Do not treat a recurring report request as consent to a recurring charge. Send cancellation or refund requests through Contact with your case and order references. Such requests are reviewed against the written purchase scope, work performed and applicable consumer rights; these terms do not remove rights that cannot lawfully be waived.

8. Reports and scheduled file delivery

You may request reports and specifically selected files on an available schedule. Recurring delivery requires the applicable account and email confirmation. Review the recipient, selected files, delivery mode and schedule. You can pause or cancel the request through its controls. Newly uploaded files are not automatically added to an existing confirmed selection. Email attachments may remain in a recipient mailbox after a request is cancelled.

9. Court preparation and legal services

Recovery Group Intellectual is not a law firm, and using the workspace does not establish an attorney-client relationship. Factual case organization is different from legal advice, legal-document preparation, filing, negotiation or representation. Those steps require the applicable permitted scope and qualified assistance where required. A draft, report, uploaded receipt or portal reference does not itself file a court claim or preserve a deadline. Confirm any time-sensitive legal step with an appropriate qualified professional.

10. Delivery, replies and outcomes

Sending, transport acceptance, recipient delivery, a response and money returned are separate events. A sent status does not prove receipt. A reported returned amount is not independent bank verification. Automatic incoming-email capture is not included in the current case-message feature; record received responses and their supporting evidence in the case. Check your case and your own communications for time-sensitive updates.

11. No guaranteed recovery and responsible use

Payment does not guarantee a refund, settlement, response or favorable decision. Results depend on the facts, evidence, applicable process and the parties or decision-maker. Do not use the service to harass others, impersonate a person, send threats, access another account or submit material you have no right to share. Service access may be restricted to address misuse or security problems; contact us about access to records you need.

12. Records, changes and contact

Keep copies of important evidence, approvals and reports. Case records and activity history preserve what was reported and approved; corrections may be recorded as later updates rather than erasing an earlier action. Read the Privacy Policy for information handling. This page shows a fixed revision date. Material changes will be identified through an appropriate notice rather than silently changing the date each time you visit. For service, billing or terms questions, use Contact or email support@rg-intel.com. Do not email passwords or unnecessary sensitive evidence.